Tag: Customer Perceived Value Research

Customer Perceived Value Research Paper

Customer Perceived Value Research Paper Manoj Edward, Sunil Sahadev, (2011) “Role of switching costs in the service quality, perceived value, customer satisfaction and customer retention linkage”, Asia Pacific Journal of Marketing and Logistics, Vol. 23 Iss: 3, pp.327 – 345 Hsin Hsin Chang, Hsin-Wei Wang, (2011) “The moderating effect of customer perceived value on online …

Referensi Penelitian Customer Perceived Value

Contoh Penelitian Customer Perceived Value 2001 – 2005 Chien-Hsin Lin, Peter J. Sher, Hsin-Yu Shih, (2005) “Past progress and future directions in conceptualizing customer perceived value”, International Journal of Service Industry Management, Vol. 16 Iss: 4, pp.318 – 336 John T. Bowen, Shiang-Lih Chen, (2001) “The relationship between customer loyalty and customer satisfaction”, International Journal …